Riverbed: Accelerating Business Outcomes With Superior Digital Experiences

CIO Vendor In the present digital age when businesses are embracing digital transformation to create more connected experiences, providing customers with the best user experience has become critical. As a result, businesses are now investing trillions in building technology that can create consistent experiences and provide momentum to their digital journey. However, in order for this technology to be completely effective and reach its full potential, enterprises need to measure and invest in what matters the most: the experience of users. This is increasingly challenging for digital organizations, where IT complexity has reached new highs amidst skyrocketing user expectations. Unfortunately, traditional IT approaches fail to deliver the digital performance end users expect.

California headquartered Riverbed addresses these challenges with a holistic technology platform to enhance digital performance across every aspect of its customers’ business. Since its inception in 2002, the company has been focused on helping companies deliver a better experience to users, initially pioneering WAN optimization, which speeds the performance of applications across long distances. Having begun its journey as a one-product company, Riverbed has now grown further to provide a complete Digital Performance Management platform that enables enhanced digital performance for over 30,000 customers across the globe. The platform combines both Digital Experience Management and Next Generation Infrastructure solutions to ensure superior digital experiences for users, bring new levels of operational agility and accelerate business outcomes. “At a time when most businesses have moved into a digital environment, creating superior digital experiences has become extremely critical,” explains Bjorn Engelhardt, Senior Vice President, Asia Pacific & Japan, Riverbed, while speaking of the market scenario. “Moreover, with the network becoming an integral part of delivering a great user and digital experience, enterprises are also focusing extensively on network performance, capability, and agility,” he adds.

A user-centric approach to network transformation
Riverbed emphasizes the building of an agile network, particularly by combining next-generation networking capabilities with digital experience
management technologies to proactively measure, assess, and improve digital experiences as well as enable organizations to move faster and more securely. Leveraging its strong background in application performance, the company’s expansive portfolio of offerings includes Digital Experience Management (end-to-end performance management across networks, apps, infrastructure, and end user devices) and Next-Generation Infrastructure, which includes SD-WAN and application and cloud acceleration.


Riverbed provides a complete Digital Performance Management platform that enables enhanced digital performance for over 30,000 customers across the globe

When it comes to providing Network Performance Monitoring (NPM), Riverbed’s NPM offerings make it easy to monitor, troubleshoot and analyze what’s happening across an organization’s hybrid network environment. What makes Riverbed’s approach unique, is the integration of NPM with application performance monitoring (APM) and end user experience monitoring (EUEM) capabilities in a holistic platform. This helps organizations to know what users actually experience on their device, to ensure excellent app performance for every app in their portfolio, and to proactively monitor the networks and infrastructure that underpin digital experiences and critical business initiatives.

"At a time when most businesses have moved into a digital environment, creating superior digital experiences has become extremely critical"

Having delivered its Digital Experience Management and Next-Gen Networking solutions to a widespread customer base around the world, Riverbed has carved a niche for itself in this domain, particularly in the Indian market where the company has experienced extensive growth in the last financial year. Moving forward, Riverbed hopes to expand its reach in the APAC region by reinforcing the critical need to measure, manage and enhance the digital experiences that lead to better and more powerful human experiences-for customers and businesses, employees and employers, shoppers and merchants, patients and doctors, even citizens and governments.